Fuel Reach

Effective Date: January 2024

Fuel Reach (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with our services.

1. Information We Collect

We collect personal and non-personal information when you interact with us through our website, including when you submit an inquiry form.

Personal Data May Include:

  • Name
  • Email address
  • Company name
  • Phone number
  • Country or Region
  • Details about your business inquiry

Non-Personal Data May Include:

  • Browser type
  • IP address
  • Referring URL
  • Pages visited
  • Time spent on our website

2. How We Use Your Information

We use the collected information for the following purposes:

  • To respond to your inquiries
  • To evaluate and qualify potential business relationships
  • To maintain internal records and due diligence processes
  • To ensure compliance with applicable laws and regulations
  • To improve our website and services

3. Legal Basis for Processing (EU Visitors)

If you are visiting from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data concerned and the context in which we collect it. This may include:

  • Your consent
  • The necessity to perform a contract
  • Compliance with legal obligations
  • Legitimate interests (e.g., communication or fraud prevention)

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it with:

  • Trusted service providers who assist in operating our business (e.g., secure cloud platforms, CRM tools)
  • Legal or regulatory authorities as required by law
  • Parties involved in transactions you are directly engaging with, under strict confidentiality agreements

5. Data Retention

We retain your information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal and regulatory obligations
  • Resolve disputes and enforce agreements

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data
  • Object to or restrict our processing of your data
  • Withdraw consent at any time (where processing is based on consent)
  • Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at: compliance@fuelreach.co.za

7. Security Measures

We take data protection seriously and implement appropriate technical and organisational measures to safeguard your information against unauthorised access, alteration, disclosure, or destruction.

8. Cookies & Tracking

We may use cookies and similar tracking technologies to improve user experience, analyse web traffic, and ensure site functionality. You can manage your cookie preferences via your browser settings.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of such sites and encourage you to review their privacy policies.

10. International Data Transfers

As we operate globally, your information may be processed in countries outside your country of residence. We ensure that such transfers are lawful and your data is protected.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the date of the last update clearly indicated.

12. Contact Us

For questions about this Privacy Policy or your personal data, please contact:
Fuel Reach
Head of Compliance
compliance@fuelreach.co.za


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